Welcome to a happier everyday life with Freska
Freska's professional home cleaning service makes cleaning day the best day of the week! Check available cleaning times and book online. Get 50 € discount when using your friends code – 20 € discount on your first cleaning and a 15 € discount on your second and third cleaning.
This is how easy it is
Tell us about your apartment.
Select your preferred cleaning time – the invite code you received and the €50 discount will be automatically applied to your order! You will receive a €20 discount on your first cleaning, and a €15 discount on both your second and third cleanings.
Fill in your info and payment details. Your cleaner arrives on your desired time and you can enjoy a shiny home!
Happy Cleaners = Happy Customers
At Freska our mission is to be the best place to work for cleaners. More than 1000 amazing professional cleaners work for Freska and we have performed more than 2 000 000 hours of home cleaning. Happy cleaners mean happy customers and our rating average is 4,7/5. Not too bad, right?
Read more about our superhero cleaners here.
We love our home planet
We value the environment and strive to act as responsibly as possible throughout every step of our home cleaning service. This is why we bring the most environmentally friendly cleaning detergents when we come to clean your home – without compromising in cleaning quality. We strive to do the best home cleaning there is – with minimal trace.
Read more about our environmental responsibility and methods here.
*Buying time promotes happiness
This is a scientific fact. Using a home cleaning service makes people happier by alleviating the time pressure of hectic everyday life. Who could you invite to a happier everyday life with your valuable invitation code?
*Buying time promotes happiness study
Easy online booking
Hassle-free home cleaning with a swipe of a thumb—manage your subscription in the Freska app.
No commitment
No lock-in contract—pause your subscription whenever you want. You’re always welcome back.
Always the same cleaner
One of our carefully selected and amazing superheroes is assigned to every subscribed customer.
100% happiness guarantee
Our dedicated customer care team is always there to help and will make sure that you are 100% happy.
Clean home, more time and peace of mind
What is included?
We make sure we use best practices and our cleaners are educated in their craft.
See what is included in our basic service.
- In general / all spaces
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Stain removal from door frames, door handles and light switches
- Wiping mirrors and other glass surfaces (excluding windows)
- Disposing of trash (if the customer advises where / arranges access to the waste disposal area)
- Kitchen
- Cleaning the sink, cooker and extractor hood surface
- Removing stains on the outside of the microwave oven, refrigerator and dishwasher
- Loading the dishwasher
- Wiping other kitchen appliances (e.g. coffee maker, toaster, blender)
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Bathroom
- Cleaning the bath, toilet, floors and wash basin and stain removal
- Washing the shower and the glass shower wall
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Bedroom
- Making the bed
- Changing the sheets(if the clean sheets have been left on the bed)
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Tasks not included to regular cleaning
To avoid confusion, the following tasks are not included in the ordered service.
- Wiping/cleaning walls and dusting pictures
- Wiping/cleaning of the ceiling and other surfaces that cannot be reached without special equipment
- Removal of extremely difficult stains
- Cleaning the floor drain
- Cleaning odour traps
- Cleaning of ventilation valves and ventilation slots
- Moving heavy furniture and home appliances
- Renovation cleaning
- Cleaning after renovations
- Cleaning furniture
- Separately ordered services
- Ironing (about 5-7 shirts) (30 min)
- Cleaning the inside of the refrigerator (60 min)
- Cleaning the inside of the oven (60 min)
- Cleaning the sauna (60 min)
- Cleaning the inside of the rubbish cupboard (30 min)
- Window cleaning
- Moving cleaning
- For more information, contact our customer service at 09 42450583 or by email info@freska.fi
Cleanings completed
and counting!
The average rating of cleanings
Our homecleaners are professionals, reliable and loved by our customers.
Simple pricing in regular cleaning
29,19 €/h after tax deduction.
FAQ
- Ordering the service
- Modifying my next cleaning
- Modifying my subscription
- Tax credit for household expenses
- Payments
- Accountability questions
- Technical issues
- How do I know when making an order how much time is necessary to clean my home?
When ordering, you tell us how big your home is and based on the calculator created by our cleaning professionals we can recommend the cleaning time necessary for your home. The calculator helps you when choosing a cleaning time.
Because of the fact that all homes are different, we recommend to begin the cleanings with the time that our calculator gives to you. If the cleaning takes less time than expected, we'll refund the unused time and shorten the scheduled cleaning time. The cleaning time is easier to shorten than lengthen!
- Do I need to clean before the cleaner comes?
Of course not! We're here for you to enjoy the things you enjoy and we take care of the cleaning. You can tell instructions to your cleanings for example, where the kids' toys belong, so you'll find the from the right places.
- Do the cleaners bring their own cleaning equipment?
We always use the vacuum cleaner, the mop and the bucket found in your home. For cleaning supplies and equipment, we gladly bring Freska’s own eco-friendly supplies to make sure you're happy with the cleaning result. The Freska supplies are included in the service fee 9,90 €.
- What language do the cleaners speak?
The main language of our cleaners when working is English, and we don't require our employees to speak Finnish (Note! Our customer service always communicates at least in Finnish and in English). However, sometimes it's not possible to find a common language between the cleaner and the customer, so communication can be somewhat challenging.🤔 There's no reason to worry! If you are considering a possible language barrier, you can contact our customer service via chat, phone or e-mail at our website or in the Freska app.
We want to give as many people as possible the opportunity to work at Freska, whether they speak Finnish or not 👍
- Is the cleaner different every time?
No way! In regular cleaning, we always offer you the same wonderful cleaner who knows your wishes. Unfortunately, we can not guarantee the same cleaner every time for occasional cleaning. If you first ordered occasional cleaning, liked our cleaner and would like to order regular cleaning: please, contact our customer service by email info@freska.fi or you can send us a message in the chat and we will do our best to arrange it! If you like to continue with occasional cleanings every now and then, you can still contact us and ask for the same cleaner you've had.
- What should I do when the cleaner arrives at my house?
We recommend that you, along with a cleaner, go through the special features of your home during the first cleaning session so that he or she can take them into consideration when working. Don't worry, our cleaners are professionals in their field and are also able to ask the things they need to know.
- Can I be at home during cleaning?
Of course you can! However, we recommend that you give your cleaner peace to work and spend the time you save with your hobbies, for example. In other words, you can be at home or spend time elsewhere. It's your decision!
- Can my dog or cat be home during cleaning?
We love cats and dogs! :) Of course, but it is the customer's duty is to make sure that the cleaner has peace to carry out the work. In addition, the pets are always customer's responsibility.
- Can I provide a spare key to the cleaner?
If you want, you can deliver a spare key to us so that your cleaner can get into your home when you are not there to open the door. Please bring your key to our office no later than 5 days before cleaning, so that we have enough time to deliver the key to the cleaner as well.
You can also agree to hand over the spare key directly to the cleaner using the key receipt form from the cleaner. After handing over the keys the accountability of the key moves to Freska.
- Does Freska provide window cleanings?
Yes, You can order a window cleaning from us! Our window cleaning costs 75 €/h (after tax deduction 48,75 €/h) and the price includes window cleaning equipment. You can calculate the time needed and price of the service based on the amount of windows in our easy window cleaning calculator!
- Does Freska provide moving cleanings?
You bet! Freska's reliable Superhero cleaners are specifically trained to perform top notch moving cleanings. Moving cleaning price is 65 €/h. After tax deduction the price is 42,25 €/h. Ready for the easiest moving day of your life? Read more about what is included in our moving cleaning service and book a moving cleaning here.
- Do you have a lock-in period?
No, we don't. You can cancel your next home cleaning not later than 7 days before it, reschedule not later than 7 days before and pause or end your cleaning subscription whenever you want by contacting our customer service.