FAQ

In general / all spaces
  • Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
  • Vacuuming floors and carpets
  • Damp mopping floors (if floor material suitable for damp mopping)
  • Stain removal from door frames, door handles and light switches
  • Wiping mirrors and other glass surfaces (excluding windows)
  • Disposing of trash (if the customer advises where / arranges access to the waste disposal area)
Kitchen
  • Cleaning the sink, cooker and extractor hood surface
  • Removing stains on the outside of the microwave oven, refrigerator and dishwasher
  • Loading the dishwasher
  • Wiping other kitchen appliances (e.g. coffee maker, toaster, blender)
  • Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
  • Vacuuming floors and carpets
  • Damp mopping floors (if floor material suitable for damp mopping)
  • Wiping mirrors and other glass surfaces (excluding windows)
Bathroom
  • Cleaning the bath, toilet, floors and wash basin and stain removal
  • Washing the shower and the glass shower wall
  • Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
  • Vacuuming floors and carpets
  • Damp mopping floors (if floor material suitable for damp mopping)
  • Wiping mirrors and other glass surfaces (excluding windows)
Bedroom
  • Making the bed
  • Changing the sheets(if the clean sheets have been left on the bed)
  • Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
  • Vacuuming floors and carpets
  • Damp mopping floors (if floor material suitable for damp mopping)
  • Wiping mirrors and other glass surfaces (excluding windows)
Tasks not included to regular cleaning

To avoid confusion, the following tasks are not included in the ordered service.

  • Wiping/cleaning walls and dusting pictures
  • Wiping/cleaning of the ceiling and other surfaces that cannot be reached without special equipment
  • Removal of extremely difficult stains
  • Cleaning the floor drain
  • Cleaning odour traps
  • Cleaning of ventilation valves and ventilation slots
  • Moving heavy furniture and home appliances
  • Renovation cleaning
  • Cleaning after renovations
  • Cleaning furniture
Separately ordered services
  • Ironing (about 5-7 shirts) (30 min)
  • Cleaning the inside of the refrigerator (60 min)
  • Cleaning the inside of the oven (60 min)
  • Cleaning the sauna (60 min)
  • Cleaning the inside of the rubbish cupboard (30 min)
  • Window cleaning
  • Moving cleaning
  • For more information, contact our customer service at 09 42450583 or by email info@freska.fi