FAQ
- What does our home cleaning include?
- Ordering the service
- Modifying my next cleaning
- Modifying my subscription
- Tax credit for household expenses
- Payments
- Accountability questions
- Technical issues
- In general / all spaces
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Stain removal from door frames, door handles and light switches
- Wiping mirrors and other glass surfaces (excluding windows)
- Disposing of trash (if the customer advises where / arranges access to the waste disposal area)
- Kitchen
- Cleaning the sink, cooker and extractor hood surface
- Removing stains on the outside of the microwave oven, refrigerator and dishwasher
- Loading the dishwasher
- Wiping other kitchen appliances (e.g. coffee maker, toaster, blender)
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Bathroom
- Cleaning the bath, toilet, floors and wash basin and stain removal
- Washing the shower and the glass shower wall
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Bedroom
- Making the bed
- Changing the sheets(if the clean sheets have been left on the bed)
- Dusting all level surfaces (where the cleaner reaches, less than 180cm in height)
- Vacuuming floors and carpets
- Damp mopping floors (if floor material suitable for damp mopping)
- Wiping mirrors and other glass surfaces (excluding windows)
- Tasks not included to regular cleaning
To avoid confusion, the following tasks are not included in the ordered service.
- Wiping/cleaning walls and dusting pictures
- Wiping/cleaning of the ceiling and other surfaces that cannot be reached without special equipment
- Removal of extremely difficult stains
- Cleaning the floor drain
- Cleaning odour traps
- Cleaning of ventilation valves and ventilation slots
- Moving heavy furniture and home appliances
- Renovation cleaning
- Cleaning after renovations
- Cleaning furniture
- Separately ordered services
- Ironing (about 5-7 shirts) (30 min)
- Cleaning the inside of the refrigerator (60 min)
- Cleaning the inside of the oven (60 min)
- Cleaning the sauna (60 min)
- Cleaning the inside of the rubbish cupboard (30 min)
- Window cleaning
- Moving cleaning
- For more information, contact our customer service at 09 42450583 or by email info@freska.fi